Amazon 20000 vacancies

Internet business monster Amazon India has declared that “it has opened near 20,000 occasional work openings in its client support (CS) association.” The new positions are accessible in urban communities including Hyderabad, Pune, Coimbatore, Noida, Kolkata, Jaipur, Chandigarh, Mangalore, Indore, Bhopal, and Lucknow. The announcement stated, “The vast majority of the positions are a piece of Amazon’s Virtual Customer Service program that gives adaptable work from home choices. The new positions will expect partners to help client needs and convey customized, impossible to miss encounters that clients love through different mediums like email, talk, internet based life and telephone. The qualification rules for these positions incorporate – least instructive capability of class 12 and capability in English, Hindi, Tamil, Telugu or Kannada.”

In January 2020, Amazon’s originator and CEO Jeff Bezos reported that the organization intends to make one million new openings in India by 2025 through proceeded with interests in innovation, framework, and coordinations systems. Remarking on the declaration, Akshay Prabhu, executive client assistance, Amazon India stated, “ We are continuously evaluating hiring needs across the customer service organization in response to the growing customer demand. We estimate that customer traffic will further scale up over the next six months with the onset of Indian and global holiday seasons.

The new associates who will join us in our offices or work from home through our Virtual Customer Service program will play a key role in relentlessly advocating for our customers and raising the bar on their experience,” says Akshay Prabhu, Director – Customer Service, Amazon India. “ Over the past few months, we have scaled up to prioritise the safety of our CS associates and continue to serve our customers’ needs. These new seasonal positions will provide candidates job security and livelihood during these unprecedented times,” he adds.

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Main Responsibilities:

Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

➣Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand
➣Assist clients on order-on-line
➣Deal with orders in the back office and liaise with logistics
➣Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
➣Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
➣Manage ongoing customer relationships utilizing our CRM tools
➣Develop collaborative, positive working relationships with staff at our traditional boutiques
➣Assist customers with after-sales service issues
➣Be a primary contact for customer inquiries about our products and brand.
➣Able to communicate concisely our company policies to client
➣Maintain and update regular client correspondence

Area of Work

Mangalore
Indore
Bhopal
Lucknow.
Hyderabad
Pune
Coimbatore
Noida
Kolkata
Jaipur
Chandigarh

Amazon is putting resources into building an exceptionally community oriented client support workplace, offering open door for development. In view of the competitors’ exhibition just as business needs, a level of the current transitory positions are probably going to be changed over into stable situations towards the year’s end. Not long ago, Amazon had reported that it intends to make 1 million new openings in India by 2025 through proceeded with interests in innovation, framework, and its coordinations arrange. The occupations – made both straightforwardly and by implication – will be across enterprises, including data innovation, ability advancement, content creation, retail, coordinations, and producing, and are notwithstanding the 700,000 employments Amazon’s ventures have empowered in the course of the most recent seven years in India.

Apply Now

For those who are interested to apply for these occasional chances,

call 1800-208-9900

send your CV to email seasonalhiringindia@amazon.com.