Customer Care Job at Majid Al Futtaim:Majid Al Futtaim is currently offering a customer care opportunity in Dubai for candidates with experience in customer service, retail, or sales. The is suitable for candidates who have strong communication abilities and can effectively handle customer requests while supporting smooth Contact Center operations.
The available position is for a Customer Care Representative within MAF Lifestyle. Candidates are expected to communicate professionally with customers and colleagues, process customer requests accurately, and contribute to a positive and efficient customer experience.
The vacancy information in this post is based on publicly available job information and may change according to the company’s recruitment updates. This post is for job awareness only. We do not represent Majid Al Futtaim HR, and all hiring decisions are made by the company.
About Majid Al Futtaim
Founded in 1992, Majid Al Futtaim is an Emirati-owned diversified lifestyle conglomerate operating across the Middle East, Africa and Asia. The Group was established with a vision to transform shopping, entertainment, and leisure and has grown into one of the region’s well-known businesses. Majid Al Futtaim employs around 43,000 people and owns and operates shopping malls, hotels, and mixed-use communities across the region, serving hundreds of millions of customers every year.
The company’s wide-ranging operations create opportunities across retail, customer service, hospitality, entertainment, property, and other business functions. For candidates interested in customer-facing careers, organizations with large retail and lifestyle operations can provide exposure to customer experience, sales support, and service operations.
Latest Customer Care Job at Majid Al Futtaim | Check it out
The current vacancy is:
● Customer Care Representative
The role focuses on customer service operations and requires the successful candidate to handle customer requests efficiently while communicating with Contact Center teams and other company associates.
This Customer Care Job at Majid Al Futtaim may be particularly relevant for candidates with previous customer service, retail, or sales experience who are comfortable communicating with customers in both English and Arabic.
Key Duties & Responsibilities to apply for (Customer Care Job at Majid Al Futtaim)
Customer Care Representative
● Communicate personnel, operational, and product-related issues to the appropriate Contact Center supervisor or manager
● Process customer requests accurately, efficiently, and according to established company procedures
● Focus on meeting customer expectations by using the available resolution options appropriately
● Communicate important and relevant information to Contact Center associates when required
● Communicate effectively and professionally with company associates and business contacts
● Participate actively in regular team meetings and leadership meetings when required
● Work collaboratively with other associates to promote teamwork and maintain a safe, respectful, and efficient working environment
Eligibility & Qualification Overview (General guideline only)
The employer-provided information states that candidates should have a High School Certificate, a retail or sales background, English and Arabic language skills, and at least one year of customer service experience.
The following additional points are general industry guidance added by Digivel for awareness only. They are not presented as additional official requirements from Majid Al Futtaim.
Customer Care Representative
● High School Certificate or equivalent educational qualification
● Minimum 1 year of customer service experience
● Previous retail or sales experience can be beneficial
● Good spoken and written English
● Ability to communicate effectively in Arabic
● Strong customer handling and problem-solving abilities
● Ability to work effectively in a Contact Center or customer-facing environment
● Ability to remain professional when dealing with different customer situations
● Basic computer and customer service system knowledge
These additional points are general eligibility expectations for similar customer service roles in the UAE. The actual requirements may be higher or lower depending on the company’s official job listing. Final eligibility always depends on Majid Al Futtaim’s recruitment decision.
Expected Salary Range in UAE For Customer Care Job Roles
Based on general UAE market expectations for similar customer service and customer care positions, approximate monthly salaries can vary depending on experience, company, location, language skills, and responsibilities.
● Customer Care Representative: AED 3,000 – AED 5,500
Actual salary depends on:
● Previous customer service experience
● Retail or sales background
● English and Arabic communication ability
● Employer and business division
● Experience level
● Overall responsibilities of the position
These salary figures are general UAE market guidance for similar customer service roles and do not mean that Majid Al Futtaim offers these exact salaries. The employer has not provided an official salary figure in the information supplied for this post. Actual compensation may be higher, lower, or within this general range.
Career Growth Path for Those Applying These Roles
Customer care positions can provide candidates with valuable experience in customer relationship management, retail operations, communication, and service quality. Depending on performance, experience, and available opportunities, a customer service career can develop into positions such as:
- Customer Care Representative
- Senior Customer Service Representative
- Customer Service Team Leader
- Contact Center Supervisor
- Customer Experience Specialist
- Customer Service Manager
- Customer Experience Manager
Career progression depends on individual performance, qualifications, experience, internal vacancies, and the employer’s career development policies.
Cost of Living Insight – UAE (For international applicants)
If you are planning to work in Dubai, understanding basic living expenses can help you prepare financially before accepting a job offer.
● Shared accommodation: AED 700 – AED 1,500 per month
● Food and groceries: AED 600 – AED 900 per month
● Transport: AED 250 – AED 400 per month
● Mobile and Internet: AED 100 – AED 200 per month
Actual expenses can vary significantly depending on accommodation type, location, lifestyle, transportation choices, and personal spending habits.
Important Notice for Applicants
Dream Career Guide does NOT collect CVs or act as a recruiter. Vacancies are collected from publicly available sources. Companies can request removal of vacancy information at any time.
To apply for any position, always use:
● The company’s official career portal or official recruitment channel
● Verified LinkedIn job postings
● Authorized career websites such as Indeed
● Never send money to anyone in exchange for a job
● Never share sensitive documents with unknown WhatsApp numbers, email addresses, or individuals
Always verify the vacancy and application details before submitting personal information.
Recommended Skills to Increase Your Chances
Candidates interested in customer care and Contact Center careers can consider developing the following skills:
● Customer service and customer relationship management
● English communication
● Arabic communication
● Telephone and Contact Center etiquette
● Problem-solving
● Complaint handling
● Active listening
● Retail and sales knowledge
● Basic computer skills
● CRM and customer service software
● Teamwork and interpersonal communication
● Time management
These are general skills that can help candidates prepare for similar customer care positions. They should not be considered additional confirmed requirements unless specifically stated in the employer’s official vacancy.
How to Apply?
If you are looking for customer service jobs in Dubai, the Customer Care Job at Majid Al Futtaim provides an opportunity to work in a large lifestyle and retail organization. Candidates should carefully review the official vacancy details and make sure their education, experience, language skills, and background match the employer’s stated requirements before applying.
How to apply for this job – Video tutorial
Steps to Apply:
-
Prepare Your Documents
Update your CV and cover letter according to the job position you are applying for. -
Click on “Apply Now”
Scroll below and click the Apply Now button to visit the official career page. -
Search for the Job
On the career page, copy the job title or location and paste it into the search bar to find the relevant vacancy. -
Read Job Details Carefully
Go through the job requirements, qualifications, and responsibilities before applying. -
Complete the Application Form
Fill in all required details and upload your CV and cover letter. - Submit Your Application. Review your information and click the Submit button to complete your application.
Note:
- If you do not see the job vacancy on the official career portal, it may mean the company has officially removed or closed the position.
- Job openings can close quickly once enough applications are received.
- Always apply as early as possible during the initial stage of the job opening to improve your chances.
The Customer Care Job at Majid Al Futtaim is an opportunity for candidates interested in customer service and retail-related careers in Dubai. The available Customer Care Representative position requires a High School Certificate, a retail or sales background, English and Arabic communication skills, and at least one year of customer service experience according to the supplied vacancy information.
Customer service experience can also help candidates develop valuable skills in communication, problem-solving, customer relationship management, and Contact Center operations. Candidates should verify the latest vacancy details, prepare their CV carefully, and apply through the appropriate official recruitment channel.
For anyone planning a long-term career in customer service, retail, or customer experience, developing strong communication skills, gaining relevant experience, and continuously improving professional abilities can support future career opportunities.
Disclaimer: Dream Career Guide is not a recruitment agency and is not affiliated with any consultancy. We share free job information for awareness purposes only and never charge jobseekers. Be alert and avoid dealing with anyone requesting money for job applications. Dream Career Guide will continue to provide structured and reliable insights for jobseekers aiming to build long term careers in the UAE facilities management sector.
FAQ’s
Q: How can I apply for this job vacancy at Majid Al Futtaim ?
You can apply by either using the company’s email ID or the application link provided above. If the email ID is given, simply copy it, paste it in your email client, attach your resume, and send it. If it’s the application link, click on it, fill out the required information on the redirected page, and submit it.
Q: Do I have to pay Majid Al Futtaim after receiving an offer letter?
A: No, this is a direct job vacancy from Aafaq Islamic Finance and there are no intermediaries involved. If you are selected, you will be hired by Majid Al Futtaim and there will be no cost to you. If you receive an offer letter from someone claiming to be Majid Al Futtaim , it’s likely a scam. Do not fall for it.
Q: When will I receive an interview call from Aafaq Islamic Finance Job Vacancy in Dubai ?
A: After you submit your application, Majid Al Futtaim will evaluate it in the coming days. If you are shortlisted, they will contact you via email for an interview and further process.
Q: How long will it take for Aafaq Islamic Finance Job Vacancy in Dubai to evaluate my application and provide an update?
A: It depends. It could take anywhere from a week to a month or more, and some companies may never respond. It all depends on the number of applicants and the hiring process of the company.
Q: I have applied to multiple vacancies but haven’t received any responses from the companies. Why is this?
A: There could be many reasons for this. The companies may have received thousands of applications and yours didn’t stand out. Or they may have already hired the required number of candidates. As an applicant, all you can do is apply and hope for the best, but getting a response from all your applications is not guaranteed. Keep trying and don’t give up.